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Privacy statement

This privacy statement applies to Villa CONMIGO bed & breakfast / Bartolo Andalucía S.L. (hereinafter referred to as Villa CONMIGO).

Your privacy will be treated with care by Villa CONMIGO and all the provided personal data will be kept confidentially. Villa CONMIGO takes all reasonable precautions to protect information obtained from or about guests against theft, loss and unauthorized use.

In compliance with the provisions of current legislation on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 15/1999 of December 13 (LOPD) and the Spanish Royal Decree 1720/2007 for the development of the LOPD, we inform you that the personal data, according to this European regulations with effect from 25 May 2018, the General Data Protection Regulation (GDPR), will be processed and stored by Villa CONMIGO for carrying out reservation, administrative, accounting and fiscal management.

On our website and in our accommodation we can offer products and / or services from third parties that are not owned by Villa CONMIGO. Villa CONMIGO is not responsible for the execution of agreed transactions and the manner in which such websites or providers deal with privacy.

Company details
Villa CONMIGO bed & breakfast / Bartolo Andalucía S.L.
Calle Torremolinos 604, 29130 Alhaurín de la Torre (Málaga) Spain
telephone: (+34) 952 025 623
website: https://www.villaconmigo.com
e-mail: hello@villaconmigo.com

VAT number: ES-B93440568

Villa CONMIGO bed & breakfast is a brand of BARTOLO Andalucia S.L. and registered as an official accommodation at the Junta de Andalucia Consejeria de Turismo, Comercio y Deporte under number CR/MA/00758.

BARTOLO Andalucia S.L. is registered at the Registro Mercantil de Málaga since November 20, 2015 under Tomo: 5455, Folio: 102, Inscripción: 1, Hoja: MA-130992.

Why we process personal data
If you want to make a reservation via our website, by e-mail, by telephone or via booking websites, we ask you for personal data. We use this information to process and make your reservation and to communicate the status of your reservation via e-mail.

Your reservation on our website is made with us via a secured server (SSL - Secure Sockets Layer) from Redforts Software. Your data will be sent encrypted. The secure connection between your browser and our website guarantees that you are in contact with Villa CONMIGO & Redforts Software and not with someone else. You can see whether the browser has established a secure connection to the icon, usually a closed padlock.

Personal data we process
Villa CONMIGO processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data we process: first and last name(s) (as stated on the identification document) / date of birth / gender / nationality / ID number / date of issue and expiry date of the ID / ID card number (only for Spanish DNI and NIE) / address / postal code / city / country / email address / phone number / kinship (only for minors) / credit card details (Only when the reservation is paid for or guaranteed with a credit card. Credit card and/or bank details are never shared with third parties, not even in the context of mandatory guest registration.

Sharing personal data with third parties
Villa CONMIGO only discloses personal data to third parties to comply with legal obligations and at the guest’s request for the purchase of admission tickets. Under Spanish law, Villa CONMIGO is required to register guests with the Ministry of the Interior (prior to October 1, 2024, this was done with the Guardia Civil). This data processing is automatic. By making a reservation and providing your personal data, you consent to this processing. Villa CONMIGO is also required to issue an invoice for services rendered to the Spanish Tax Agency, which includes the processing of personal data.

How long we store personal data
Villa CONMIGO retains personal data for a period of three years, in accordance with statutory retention requirements. By making a reservation, you agree to this retention period. Once the statutory period has expired, personal data can be deleted upon request. However, if you make a new reservation, previously retained data may be used to facilitate the process.

How we protect personal data
Villa CONMIGO takes the security and protection of personal data seriously. Personal data are transmitted encrypted via secure connections (Secure Sockets Layer or SSL) and stored digitally in a secure environment of Redforts Oscar Hotel Software. Access to personal data requires the use of a user name and password and for credit card detail a two-step verification. Personal data in writing will be kept in a secured environment for as long as necessary to comply with legal obligations. Our website is hosted by an SSL certified and TLS1.2 encrypted server. Our mail traffic goes via an SMTP module via secure TLS1.2 connection.

Use of cookies
Cookies are small information files that are stored on the hard disk of your computer. To improve your online experience, we use cookies on our website so that you can log in to our website automatically. We use Google’s cookies to analyze activities on our website and to improve our pages. With this information we also see how you use our website and which pages you find interesting. After your permission, we place cookies from social media partners for social media and advertising purposes. If desired, you can change your preferences under Manage cookie settings.

Right to access, rectification and deletion
You have the right to access, rectify or delete your personal data. You can send a request for access, rectification, deletion or withdrawal of your permission to hello@villaconmigo.com. Villa CONMIGO will respond as soon as possible, but within 4 weeks on your request. Is it about data from a child. Then, until the child is 16, the parent (s) or legal representative can make a request. Villa CONMIGO is obliged to perform an identification of the applicant to prevent unauthorized use of personal data.

You also have the option of submitting a complaint to the Information Commissioner’s Office (ICO), when you think that Villa CONMIGO does not comply with the European Directive of 25 May 2018. This can be done via the following link: make a data protection complaint

Commercial mail
According to the LSSICE, Villa CONMIGO does not perform SPAM practices, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the user. Consequently, in each of the forms of the Web Page, the user has the possibility of giving his express consent to receive our bulletin e-mails, independently of the commercial information punctually requested.

Google Analytics
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymise the IP adresses. 

Legislation
For all purposes, the relations between Villa CONMIGO and the users of its (telematic) services, present on this website, are subject to the Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all disputes arising or related to their use the Courts of Málaga.

Changes in this privacy statement
Villa CONMIGO reserves the right to modify the current privacy statement in order to adapt it to new legislation or jurisprudence.

This privacy statement was last amended on 1 December 2024.